Privacy Policies for EdgeFit Sports

Effective Date: 1 January 2025

At EdgeFit Sports, we value our customers and prioritize transparency, trust, and satisfaction. This Privacy Policy outlines the terms and conditions governing the use of our website and services, including information on delivery charges, exchange and refund policies, copyrights, and other critical policies. By using our website, you agree to comply with the policies outlined below.

1. Delivery Charges

  • Standard Delivery: Delivery charges vary depending on the shipping location and the weight of the package. Exact charges will be displayed during checkout.
  • Free Shipping: We offer free shipping on orders above Rs 6000 and 4kg weight within Pakistam.
  • Estimated Delivery Time: Orders are processed within 3-5 business days and typically delivered within 3 business days. Delivery times may vary based on location and unforeseen circumstances.
  • International Shipping: Additional charges may apply for international orders, including customs duties and taxes, which are the responsibility of the customer.

2. Exchange and Refund Policy

  • Eligibility for Exchange: Products can be exchanged within 7 days of delivery if they are unused, in original packaging, and accompanied by a receipt or proof of purchase.
  • Refund Process: Refunds will be issued to the original payment method within 3 days after the returned product is inspected and approved.
  • Non-Refundable Items: Custom-made or personalized products, undergarments, and sale items are not eligible for refunds or exchanges unless until the issue if from edgefitsports.
  • Damaged or Defective Items: If you receive a damaged or defective product, please contact our customer service within within 5 working days of receiving the item for a replacement or refund.

3. Copyrights and Intellectual Property

  • All content on the EdgeFit Sports website, including but not limited to text, graphics, logos, images, and software, is the property of EdgeFit Sports or its content suppliers and is protected by copyright laws.
  • Unauthorized use, reproduction, or distribution of any content without written consent from EdgeFit Sports is strictly prohibited.
  • Trademarks, service marks, and logos displayed on the site are registered and unregistered trademarks of EdgeFit Sports and may not be used without prior permission.

4. Privacy and Data Protection

  • Data Collection: We collect personal information such as name, email address, phone number, and payment details to process orders and improve customer experience.
  • Data Usage: Personal information will not be shared with third parties except as required for order fulfillment or as mandated by law.
  • Cookies: Our website uses cookies to enhance user experience and analyze website traffic. You can adjust your cookie preferences through your browser settings.
  • Data Security: We implement strict security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

5. Terms of Use

  • By accessing our website, you agree not to misuse the services provided. Any activity that disrupts the functionality of the website, such as unauthorized access or hacking attempts, is prohibited.
  • EdgeFit Sports reserves the right to suspend or terminate accounts found to be in violation of these terms.

6. Payment Policy

  • Accepted Payment Methods: We accept bank cash on delivery, jazzcash,easypaisa and bank transfers.
  • Currency: All transactions are processed in PKR. Customers are responsible for any conversion fees applied by their payment provider.
  • Secure Payments: Payments are processed through secure payment gateways to protect sensitive information.

7. Contact Us

If you have any questions or concerns regarding these policies, please contact us at:

  • Email: edgefitssports@gmail.com
  • Whatsapp: +92(320)4129454
  • Instagram: https://www.instagram.com/edgefitsports?igsh=Y2Y4azdia2R2bDlm

EdgeFit Sports reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

Thank you for choosing EdgeFit Sports!